Dear Valued Clients,
We hope this message finds you well. We are writing to inform you about an important development regarding WebConnect New Zealand. We are excited to announce that we will be merging with KiwiData New Zealand, a leading hosting cloud provider in the industry. This merger will bring a range of benefits and enhanced services to our valued clients.
To ensure a smooth transition, we will be moving your client account billing information, including email data, ticket services, payments, and all correspondence, to the new platform. Rest assured that your data will be securely transferred, and there will be no disruptions to your services during this process.
The migration process will commence on Friday, June 23rd at 6 PM and is expected to be completed by Sunday, June 25th at 6 PM. We have taken extensive precautions to minimize any potential downtime. Our team has been diligently working in the background over the past six months to make this transition as seamless as possible.
During these six months, we have already moved the core services to the new platform. If your domain names are not registered with us, we kindly request that you update your records this week to point to the new name servers: ns1.kiwidata.nz and ns2.kiwidata.nz. However, if your domain name is registered with us, there is no action required from your end, as we have already taken care of this process for you.
Once the migration is completed, you can access your account using the following link: https://www.kiwidata.nz/clients/index.php?rp=/login after Sunday.
Please note that our support services will continue as usual. The old support email, email@example.com, will be migrated to firstname.lastname@example.org. Additionally, you will still be able to submit support tickets via the client area on our website.
We believe this merger will be an exciting step forward and will provide you with a host of new features in the upcoming months. As a registrar of New Zealand domains, a Veeam backup partner, a cPanel hosting partner, we remain committed to delivering top-quality services to our clients.
We sincerely appreciate your ongoing support and business throughout the years. Should you have any questions or concerns regarding the merger or the migration process, please don't hesitate to reach out to us. We are here to assist you every step of the way.
Thank you once again for choosing WebConnect New Zealand and KiwiData. We look forward to serving you on our new platform and providing you with an even better hosting experience.
WebConnect New Zealand
Sunday, June 18, 2023