How do I run a traceroute on a Mac?

Traceroute is a utility that records the route between your computer and your HostGator server. It also displays the amount of time each hop takes. If you cannot reach your site, a traceroute will help us determine the issue.

To run traceroute on a Mac, follow these steps:

These steps were created using Mac OS X. For earlier operating systems, you will need to download and use a third party program.

(1) From your hard-drive, open the Applications folder, and click to open the Utilities folder.

(2) Look for Terminal window

(3) Type traceroute followed by your domain name, and hit Enter.

In this example, is used. Be sure to replace with your actual domain name.

Traceroute will tell you how many routers your packets travel through, and how long it takes for them to travel between routers. If the routers have DNS entries, traceroute will list the names of the routers, their network affiliation and geographic location.

If there are long return times, or your request timed out, copy the information and include it in a ticket to
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