**UPDATE** 12:51pmThis issue has now been resolved. All services are operating correctlySummary The Web server wc30.webconnect.nz is down due to an unknown server failure. An engineer is heading on site to investigate Date \ Time 26/07/2017 - 11:54am Service Impact Web and email hosting Customer Impact Customers who have web ... Read More »
we are currently having issues with get eep or udai in client error
Please email us at email@example.com and we will action this for you
We have been advised that there have been issues with some clients not seeing the updated certificate in their email application.
It is likely that the email client has cached the old certificate instead
To resolve please close and re-open your email client. If required restart your computer
We are having issues with .co.nz domain system and are investigation with purchase and renew.
Xtra/Spark Email change Over on email servers 24/25 th of March , We have noticed that clients are unable to send due to xtra blocking ports 465 and 993 and not allowing mail to flow other than there own
we are talking with them to resolve this.
There are currently issues with Cloudflares NZ servers. Traffic is being re-routed to servers in Australia.
This may cause some websites utilising Cloudflare load more slowly
Please see https://www.cloudflarestatus.com/ for updates
We have had reports that emails to @xtra.co.nz email addresses are being bounced because the SPF record of the domain is set to 'HARD FAIL' or "-all"If you receive a bounce back with wording similar to <firstname.lastname@example.org> (expanded from <email@example.com>): host mx.xtra.co.nz[22.214.171.124] said: 550 5.7.1 Message rejected ... Read More »
During the Holiday period WebConnect's offices will be closed from Saturday 17th Dec 2016 through to Sunday 8th January 2017. We be back to usual hours on Mon 9th January 2017Limited support will be available during this period. For general support email firstname.lastname@example.org For urgent support call on 06 281 2324 Note that charges may be incurred ... Read More »
We have moved office and are now located at the New Zealand Technology Group Centre, 13 Carlyle Street in Napier. Head office is located in Auckland 5 Arawa Street, Grafton We have had great feedback on our new offices and invite any customers or friends to drop in any time you are passing by. Our phone, email addresses remain the same along ... Read More »
We have added to statuspage in the event our main site goes down for any reason
https://statuspage.nztechnologygroup.com this is our sister company please sign up to subscription