Get Epp Code or udai Problems

we are currently having issues with get eep or udai in client error

Please email us at and we will action this for you

5th Jul 2017
Email certificate issues

We have been advised that there have been issues with some clients not seeing the updated certificate in their email application.
It is likely that the email client has cached the old certificate instead

To resolve please close and re-open your email client. If required restart your computer

31st May 2017
.nz Domains


We are having issues with domain system  and are investigation with purchase and renew.

29th Apr 2017
Xtra/Spark Email change over 24rd march

Xtra/Spark Email change Over on email servers 24/25 th of March , We have noticed that clients are unable to send due to xtra blocking ports 465 and 993 and not allowing mail to flow other than there own

we are talking with them to resolve this.

24th Mar 2017
Issues with Cloudflare

There are currently issues with Cloudflares NZ servers. Traffic is being re-routed to servers in Australia. 

This may cause some websites utilising Cloudflare load more slowly

Please see for updates

9th Feb 2017
Xtra bouncing some emails with -all in SPF record

We have had reports that emails to email addresses are being bounced because the SPF record of the domain is set to 'HARD FAIL' or "-all"If you receive a bounce back with wording similar to  <> (expanded from <>): host[] said: 550 5.7.1 Message rejected ... Read More »

8th Feb 2017
Chrismas Holiday Support

During the Holiday period WebConnect's offices will be closed from Saturday 17th Dec 2016 through to Sunday 8th January 2017. We be back to usual hours on Mon 9th January 2017Limited support will be available during this period. For general support email For urgent support call on 06 281 2324 Note that charges may be incurred ... Read More »

16th Dec 2016
Moved location

We have moved office and are now located at the New Zealand Technology Group Centre, 13 Carlyle Street in Napier. Head office is located in Auckland  5 Arawa Street, Grafton We have had great feedback on our new offices and invite any customers or friends to drop in any time you are passing by. Our phone,  email addresses remain the same along ... Read More »

17th Nov 2016

We have added to statuspage in the event our main site goes down for any reason  this is our sister company please sign up to subscription

5th Nov 2016
Unschedule Power Outage

Power Outage

Early hours of the morining from 3am to 8.30am  Our system detected a power issuess from the mains some servers were affected

all is runnnig 8.15am

6th Aug 2016
Our official partners